Terms and conditions

Sloworks Ky, FI23205105 (online shop) sells web based services to private persons and companies in Finland and abroad. We reserve all rights to change the terms and conditions, and the prices. All prices include the VAT.

Contact us

E-mail: info@hoofbook.fi
Telephone: +358 40 7002852
Address: Suomelantie 157, 03850 Pusula

Orders

Orders are collected from the online shop by adding the products to the shopping cart. The order is confirmed by using the check-out functionality of the online shop to pay for the order. By confirming an order, you accept these terms and conditions, product pricing. An e-mail confirmation will be delivered in case an e-mail address is provided by the time of confirming the order. The e-mail confirmation lists the products ordered and the price breakdown.

Payments

Visma Pay (Paybyway Oy, business-id FI24865594) is the payment facilitator of the online shop. Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of Visma Pay. Visma Pay or Paybyway Oy is shown as the receiver of your payment in the bank account listing and in your invoice. Paying with Visma Pay is safe. All information is exchanged through secured connections.

The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade. 

Read more about Visma Pay: https://www.visma.fi/vismapay/
With Visma Pay you can pay your order by an internet banking account, a wallet, a payment card (credit/debit). The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, MobilePay, Masterpass, Pivo, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards. Also Paypal can be used (not providd by Visma).

MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.

Pivo: Terms and conditions of Pivo can be found here: https://pivo.fi/kayttoehdot/pivon-kayttoehdot/
Contact Visma Pay Visma Pay, Paybyway Oy (business-id FI24865594) E-mail: helpdesk@vismapay.com Telephone: +358 9 315 42 037 (workdays 9-17) Address: Laserkatu 6, 53850 Lappeenranta, Finland 

Product delivery, "shipping"

Orders are being delivered during workdays. Since every service is customized, it might take few days. Customer receives an email with information like user account and password as soon as the service is available.

Returns

The customer has a right to change or return ordered products during 14 days of receiving the order. The customer has a right to change or return all or part of the products in the order. If you wish to change or return products, please contact us first for the instructions. Please attach your name, contact details and your bank account number for receiving the refund.

Cancelling an order, defect liability and reclamations

The customer has right to cancel an order before the order is dispatched. The cancellation must be done in written by an e-mail to the customer support of the online shop.