FAQ

HB: Activities and events can be exported as CSV-file. When I open it by double clicking, columns are a mess, why’s that?

It’s usually better idea to import the file. For example in Excel, use “Data-From text”. This way you have the control and automated functions can’t brake the data…

In opening Text import wizard:
Step 1/3, use option “Delimited”
Step 2/3, use option “Semicolon”, since HB’s exported files use it as default
Step 3/3 , use option “Text” AFTER selecting all columns (Shift+mouse click)

HB: I’m a farrier, can i still use HB?

Sure. All stuff there is not that useful for you, but it’s possible. BUT…we are developing own “virtual toolbox” for farriers, so wait and you get tools that meet your needs better! Current status (2/2021): consept pretty much ready, searching best tools to create the package.

HB: I own a horse and my neighbour owns a horse, can we order order and use the same one service together?

Yes. If sharing the data is not a problem between you, it’s totally ok. What ever group is fine. If you want to have separate invoices, don’t use the webshop to order, contact through email/phone instead.

WEBSHOP: Can’t add anything to the shopping cart!!!

🙂 You must first fill and save the “Product customization” information.

HB: Is my data safe?

Yes, whole domain is backed up every night + databases/platform/userdata twice/week.

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Sloworks Ky Markku Lehtola Suomelantie 157 03850 Pusula Finland +358 40 7002852 2. What personal data we collect and why we collect it Service and webshop When user registers to Hoofbook.fi service, purpose of all given information is just to enable service and webshop usage. Mandatory information is:
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Email can be used to send information about the service for users. Username and email can be visible to other users in your group (stable/horse). Any kind of user information is not given to any third parties. when user adds information to the service, related IP address is saved. This is only to avoid misusage, can be seen only by adminstrators and given to third parties only by demand of police or public authority. If you logon and add information on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. No other information is collected or saved from/to your device. For users that register on our website (if any), it's possible to add some additional information, if wanted by user. This information may be visible to other users in users group (stable/horse). Additional information is not mandatory and service works without it. All service data is saved electrically to the server that is maintained and hosted by Netfinn.fi. Service administration do one's best to keep data save and secured. However, hacking is always possible, so if you have any doupts, don't register to the service or give just the information that is mandatory. 3. What rights you have over your data If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
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